// PRICINGAED · MONTHLY OR ANNUAL · META FEES PASSED THROUGH AT COST

Pay for the operations grid. Meta charges separately.

All plans include VAT-compliant AED invoices. 14-day free pilot on every tier.

Plan
Price / month
Included
Seats
SLA
Starter
Single tenant · pilot
AED 552/mo · billed annually−20%
5K msg
3
99.5%
Growth
Multi-channel ops
AED 1,512/mo · billed annually−20%
25K msg
10
99.9%
ScalePOPULAR
Multi-tenant · UAE-ready
AED 3,592/mo · billed annually−20%
100K msg
25
99.95%
Enterprise
Custom routing · audit logs
Talk to sales
Custom
∞
99.99%

All prices in AED · VAT where applicable · Meta conversation fees billed separately at cost

Usage limits & features

FeatureStarterGrowthScaleEnterprise
Messages included / month5,00025,000100,000Custom
Seats (agents)31025Unlimited
WhatsApp numbers (WABA)1310Unlimited
Shared inbox✓✓✓✓
Assignment & SLA tracking✓✓✓✓
Approved templates✓✓✓✓
Auto-routing rules—5UnlimitedUnlimited
Automation flows—10UnlimitedUnlimited
API & Webhooks—✓✓✓
Manager reportsBasicFullFull + ExportCustom dashboards
SLA uptime guarantee99.5%99.9%99.95%99.99%
SupportEmailPriorityWhatsApp 24/7Dedicated CSM
TRN VAT invoices (AED)✓✓✓✓
UAE-S data region✓✓✓✓

Add-ons

Extra messagesAED 0.04 / msgGrowth & below
Extra messagesAED 0.03 / msgScale & above
Extra seatAED 99 / seat / moAll plans
Extra WABAAED 149 / number / moAll plans
Data export (API)AED 199 / moGrowth add-on
Enterprise

Multi-tenant. Dedicated infra.

Custom WABA routing, audit logs, SSO, dedicated UAE region cluster, SLA credits, and a named Customer Success Manager.

Custom WABA routingunlimited
Uptime SLA99.99%
Audit log retention5 years
Dedicated CSMincluded
Contact sales →

Frequently asked questions

Are Meta / WhatsApp API fees included?

No — Meta conversation fees are passed through at cost, invoiced separately in AED. WaselOps pricing covers platform access only.

Can I switch plans anytime?

Yes. Upgrades take effect immediately. Downgrades apply at the next billing cycle start.

What happens when I exceed my message quota?

We notify you at 80% and 100% usage. Overage is billed at AED 0.04/message for Starter/Growth, AED 0.03 for Scale.

Do you issue TRN-compliant VAT invoices?

Yes. All invoices are issued in AED with UAE VAT breakdown, suitable for corporate expense submission.

Is there a free trial?

Yes — 14-day free pilot on any plan. No credit card required. Full access, real WABA connection.

What is the onboarding process?

Guided 15-minute setup: legal entity verification, WABA connection, team invite, and first routing rule. We help at every step.

Ready to get started?

14-day free pilot. No credit card. VAT invoice included.

Start free pilotContact sales